Service Terms & Conditions

ShoreShine Window Cleaning provides residential and commercial window cleaning in San Clemente, CA and nearby areas — interior and exterior glass, screen cleaning, track and sill detailing, skylight cleaning, and related add-ons like solar panel and gutter cleaning where offered.

Quotes are based on the information you give us about your property. If actual conditions are different once we arrive — more glass, harder access, heavier buildup than described — we'll tell you before doing any extra work, and price accordingly. Nothing gets added to the bill without you knowing first.

Appointments are confirmed by phone or email ahead of time. If you need to reschedule, 24 hours' notice is appreciated where possible. We may need to move a visit for unsafe weather — we'll reach out as soon as we know and find the next available slot.

Payment is due on completion of service unless we've agreed otherwise in advance. Quoted prices cover labor and standard cleaning solutions; work outside the original scope may involve an added fee, always discussed with you first.

Clear, safe access to the areas being cleaned. A heads-up about any hazards — loose frames, damaged glass, aggressive pets. Pets kept away from the work area during the visit. Fragile items near windows moved or secured ahead of time.

If you're not satisfied with a completed job, tell us within 24 hours and we'll come back and make it right at no extra charge. ShoreShine Window Cleaning carries liability insurance, with proof available on request.

We're careful on every job, but we're not responsible for damage caused by pre-existing conditions — old or brittle glass, failing seals, damaged frames — that we couldn't reasonably have known about beforehand. Report any damage concern within 24 hours of service so we can look into it. Our liability in any case is limited to the cost of the service provided.

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If something comes up, contact us first — most issues get sorted through a direct conversation. These Terms are governed by the laws of the State of California.

We may update these Terms from time to time. Updates are posted here with a new "Last Updated" date.